Terms and conditions of use

TERMS OF SERVICE

If you choose to take advantage of the services offered by RhinoRat Recordings, you are bound to the guidelines and conditions specified below. Please read them carefully. RhinoRat Recordings can at any time - if desirable - modify, alter or update the terms and conditions for use, and you agree to be bound by such modifications or updates.

VALIDITY

The contract is between the consumer (you) and merchant (us). Once you have completed your order, RhinoRat Recordings sends a confirmation e-mail to the address you specified. It is your responsibility to make sure you enter your correct e-mail address and carefully check the order(s) for errors. It is important that you contact us as soon as possible if there is something in the order you want to change. Information on the status of the order you will find in your user account. As soon as the merchandise is shipped you will receive an e-mail. Once you have received the goods, the deal is considered to be completed and closed.

PAYMENT AND SECURITY

Payment is handled by either Stripe or PayPal. You do not need to sign up at any of them to complete the order. They just take care of the transaction.

There are several reasons why we use these services. However; the most important and obvious reason, is that Stripe and PayPal uses state-of-the-art fraud models and proprietary fraud engine that work together to help stop fraudulent transactions before they happen. They have got the industry's most experienced fraud team, and they continually optimize their anti-fraud protections.

These companies are also committed to protect the privacy of their users. When you send money through Stripe or PayPal, recipients (in this case us) will never be able to see your bank account numbers or credit card numbers.

Read more about PayPal here (opens in a new tab).

Read more about Stripe here (opens in a new tab).

In addition our domain is protected with TLS/SSL. (SSL is TLS's predecessor, but both are usually referred to as SSL). SSL stands for Secure Sockets Layer and allows sensitive information such as credit card numbers, social security numbers, and login credentials to be transmitted securely.

Users associate their online security with the lock icon that comes with an SSL-secured website or green address bar that comes with an extended validation SSL-secured website. SSL-secured websites also begin with https rather than http.

DELIVERY

You choose desired shipping method when you place the order. The delivery time vary depending on where you are in the world, but if you are based in Norway, it usually takes between 3-5 working days. During high season and holiday, it may take a little longer. It may go upto 5-6 weeks for international orders, but normally the shipment will arrive much faster. If an international order has not arrived within this time, you should check with your local post office and/or with local customs. If anything urgent please send us a message about it while shopping, and we will do our best to assist you with any problems you may have.

Getting your items quickly is important to both you and us, so we make every effort to process your order quickly.

GUARANTEE AND REFUND

RhinoRat Recordings want you to feel as confident in your order as we do in our products. You may return items purchased within 30 days of shipment of your order, provided it has not been damaged, used and/or altered.

Final Clearance items are not eligible for returns and/or exchanges.

Warranty:

All RhinoRat Recordings products are covered under our warranty against material and manufacturing defects. If we determine that a product has a material or manufacturing defect, we will replace it.

If you wish to return your merchandise, please get in touch with us before sending it.

FORCE MAJEURE

War, natural disasters, terrorist acts, strikes / labor disputes, political decisions, missed deliveries from suppliers, costly circumstances and similar situations beyond our control that we could not anticipate or overcome or avoid the consequences of, and which affects any signed agreement shall constitute grounds for RhinoRat Recordings to be solved from that agreement.

COOKIES AND SAFETY

A cookie is a small text file stored by your browser on your computer. Capsules are used for storing orders and to provide you a better and more personalized experience when shopping.

We use these cookies to:

1.Remember items you have in your cart.

2.Run options for language and country.

3.Analyze visitor statistics and user trends.

If desirable, you can choose the browser to notify you each time a cookie was sent/saved, or shut it off completely. You do this in the settings in your browser (Internet Explorer, Opera, Firefox etc). All browsers are slightly different when doing this, so check the help menu in your browser for further assistance. If you turn off the use of cookies, you may lose access to features on our webpage.

The cookies we utilize will not be used by outsiders to take advantage of your account. RhinoRat Recordings is responsible for the processing of the personal information you as a customer state to us. They are used by RhinoRat Recordings to manage the customer relationship. This information will not be delivered to, or shared with, any third party.